A successful teleconference relies on exceptional audio quality.
Knowing what kind of audio you are getting should be a key part of your research when considering a conference provider.
There are two main types of teleconferencing platforms:
General Purpose Media Server:
- Service providers load a teleconferencing software program onto a standard media server
- It is a cheap and quick setup for the provider therefore they often offer their services cheaply
- The teleconferencing calls are routed over the internet (VoIP)
- The output of audio quality is highly variable and there is often significant delay in the conversation as the physical distance between guests increases.
Dedicated Purpose built conferencing platform:
- Ozlink uses a purpose built teleconferencing platform -the same one used by leading conferencing service providers around the world.
- Service providers invest large amounts into their conferencing platform to ensure quality services
- The purpose built platform ensures calls are routed via a digital telephone system (not the internet)
- The output of the audio quality is high
The table below demonstrates the difference in audio quality you can expect from Ozlink’s Purpose Built Teleconferencing Platform (Contex Summit) and a Media Server.
Quality of Speech Score - Effort required ‘to understand’ the meaning of sentences:
5 – Excellent - Complete relaxation possible; no effort required
4 - Good - Attention necessary; no appreciable effort required
3 – Fair - Moderate effort required
2 – Poor - Considerable efforts required
1 – Bad - No meaning understood with any feasible effort